Job Description

Position:               Golf Cart Attendant

Department:        Golf Shop

Reports To:          Cart Attendant Supervisor/Golf Shop Manager/Head Golf Professional

FLSA Status:       Non-exempt, Seasonal, Full or Part Time

General Function:

The Golf Cart Attendant maintains the cart fleet, manages the driving range, handles club rentals, and supports daily course operations. This position serves as a frontline representative of the facility, providing courteous assistance to golfers, and upholding all safety and service standards. The attendant contributes to a positive guest experience by delivering prompt, professional service and maintaining the overall cleanliness and readiness of carts, equipment, and surrounding work areas.

Essential Duties & Responsibilities:

• Prepare, stage, and organize golf carts for daily play
• Clean carts thoroughly after each use, including removing trash, wiping surfaces, and sanitizing touch points
• Charge electric carts and monitor battery levels throughout the day
• Inspect carts for mechanical issues, safety concerns, or damage
• Document and report any maintenance needs or incidents to management
• Greet golfers promptly and courteously upon arrival
• Assist with loading and unloading golf bags
• Provide course information, directions, and general assistance
• Maintain a professional, friendly presence around the bag drop, staging area, and clubhouse
• Support tournament operations, including bag handling and player flow
• Maintain cleanliness and organization of the cart barn, staging area, and surrounding grounds
• Restock carts with scorecards, pencils, sand bottles, and other supplies
• Empty trash bins and maintain cleanliness around the clubhouse and practice areas
• Assist with setting up and breakdown for events, tournaments, and special activities
• Follow all operational procedures and safety guidelines
• Document and report any accidents or guest concerns
• Range setup, maintaining the range, cleanliness of range balls
• Issuing and inspecting club rentals

Qualifications:

• Strong customer service and communication skills
• Friendly, approachable, and service‑oriented
• Comfortable working outdoors in various weather conditions
• Ability to multitask and stay organized during busy periods
• Punctual and effective working alone and with a team
• Basic knowledge and understanding of typical golf course operations
• Present a positive and professional image
• Reliable and predictable attendance

Requirements:

• Must follow IMGR&C team member handbook and golf course rules
• Must maintain a clean, neat, and professional appearance at all times while on duty
• Must be able to walk and stand on hard surfaces for extended periods of time
• Must be able to bend and twist at the waist on a regular basis
• Must be able to reach above and below shoulder height with regular frequency
• Must be able to grasp, push, pull, carry and lift objects weighing up to 50 pounds on a regular basis, and greater weights on an occasional basis
• Must have and maintain a valid drivers’ license
• Must possess sufficient motor skills to operate carts and other equipment as required

This serves as an agreement between the Inn of the Mountain Gods and the following employee.  I acknowledge all the duties that my job entails.

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