Job Description

CertaPro Painters is a leader in the residential and commercial painting industry throughout North America. We are an organization of professional painting contractors specializing in beautifying homes and buildings; interiors exteriors commercial offices and condominiums. Our success has been built on the foundation of delivering certainty to our customers certainty of a job well done. We focus on the details of every project and most importantly we focus on our clients.

CertaPro Painters of Nashua and Westford (an independently owned and operated CertaPro Painters franchise) is seeking a Temporary Part-Time Marketing & Office Assistant to support our growing local team. This role blends hands-on marketing coordination with essential office administration to help us deliver exceptional customer experience and create customers for life. The position is based in our Nashua office.

Schedule: Approximately 20 hours per week

Duration: April through October with potential extension based on business needs

Position Overview

. The Marketing & Office Assistant supports the execution of marketing strategies and day-to-day marketing operations. This role assists with content creation campaign coordination social media management and office administrative tasks to help drive brand awareness lead generation and customer engagement. This role is ideal for a highly organized proactive professional who thrives in a fast-paced environment communicates clearly and takes initiative to support internal teams while enhancing the customer journey. Youll play a visible role in how our brand shows up locally and how efficiently our office operates day to day. If you like variety in your day take pride in being dependable and enjoy supporting both people and projects youll fit right in

Key Responsibilities

Marketing Coordination

• Draft edit and proofread customer-facing and marketing communications
• Assist with social media scheduling posting and content updates
• Design basic graphics and video for local social media
• Support local marketing campaigns and customer outreach efforts
• Coordinate review requests testimonials and post-project follow-ups
• Maintain marketing materials and promotional inventory (brochures yard signs leave-behinds branded items)
• Help plan and support community events partnerships and promotions
• Track marketing activities and maintain simple performance reports Track and report on campaign performance and key metrics

Office & Administrative Support

• Manage inbound calls and direct inquiries promptly and professionally
• Coordinate and confirm customer estimates appointments and follow-ups
• Serve as a central communication point for customer phone and email correspondence
• Capture and relay messages accurately with timely follow-through
• Maintain accurate data entry documentation and routine reporting
• Keep digital and physical filing systems organized and up to date
• Monitor order and restock office supplies and materials proactively
• Support overall office operations organization and vendor coordination

What Were Looking For

Marketing Know-How

• Confident using social media platforms like Facebook Instagram and LinkedIn
• Familiar with digital marketing fundamentals including email outreach and online review management
• Strong writing skills with the ability to create clear professional communications
• Enjoys supporting promotions local outreach and community engagement

Experience with Canva Adobe or similar design tools is a plus

Basic understanding of digital marketing concepts (SEO email marketing analytics)

Office & Technical Skills

• Proficient in Microsoft Office (Outlook Excel Word Teams)
• Comfortable learning CRM systems scheduling software and cloud-based tools
• Accurate with data entry documentation and reporting
• Experienced in calendar management appointment scheduling and task tracking
• Naturally organizedboth digitally and on paper

How You Work

• Clear friendly communicator on phone and email
• Detail-oriented with strong organizational skills
• Effective at managing time and juggling multiple priorities
• Proactive self-starter who follows through reliably
• Team player whos always willing to jump in and help

Education & Experience

• High school diploma or GED required
• Associates or Bachelors degree in Marketing Business Communications or related field preferred
• 13 years of experience in marketing support office administration customer service or similar role required

Compensation: $22.00 - $24.00 per hour

Opportunity is Knocking

Qualities like working hard getting the job done right and fostering respect while working as part of a team are core to the CertaPro Painters brand culture. This makes each independently owned and operated CertaPro Painters franchise unique and fulfilling places to work. It is important to not only deliver memorable experiences for customers but for team members of each independently owned and operated CertaPro Painters franchise as well.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to CertaPro Painters Corporate.

Required Experience:

Junior IC

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