WordPress Support Developer Job at WP Buffs, Washington DC

Q1N4MmVkTXk2Z1hvMTI4aTBUR3hLbG4rQVE9PQ==
  • WP Buffs
  • Washington DC

Job Description

WP Buffs is looking for an experienced WordPress developer with good communication and customer service skills. This role will be working with a large number of clients through a support ticket system.

Common tasks include:

  • Managing support tickets
  • Site edits within WordPress
  • Plugin, theme and core updates
  • Security optimizations
  • Performance optimizations
  • Down or broken sites
  • Talking with hosting support teams
  • Handling clients concerns or complaints

You will be working directly with clients who send in requests, providing first responses confirming that the request was received and has been reviewed for completeness, as well as completing the tickets, while providing clear communication to the client throughout the process.

Please note: Any messages sent to us at email addresses, social media accounts, phone numbers, live chat or any other contact methods other than the one you receive after completing your application will result in your application being immediately and permanently disqualified.

Requirements

  • Clear, friendly, error-free written English communication
  • Attention to detail
  • Ability to follow instructions
  • Critical thinking and creative problem solving skills
  • At least 2 years of professional experience with WordPress websites
  • Reliable internet access

Benefits

  • Starting Pay: $22+ per hour depending on skills, experience, professionalism and availability.
  • Regular pay increases with seniority
  • Flexible schedule
  • Work from home or anywhere you want

Job Tags

Hourly pay, Contract work, Immediate start, Work from home, Flexible hours

Similar Jobs

Confidential

Freezer Order Picker Job at Confidential

 ...at one time Skills Order Picking Order Processing Order Filling Order Pulling Order Fulfillment Packaging Packing Sorting forklift manual hand jack electric hand jack Qualifications Years of experience: 1 year Experience level... 

MMR Group

Project Controls Engineer (I&E) Job at MMR Group

 ...MMR Project Engineer Company Culture: At MMR, our most valuable assets are not our buildings or equipment, it is our family of employees with diverse backgrounds and experiences. Our investment in training programs and resources allows our employees to reach... 

Your Boat Club LLC

Lead Dockhand Job at Your Boat Club LLC

 ...Listen to and help resolve member or rental customer issues and concerns as they arise. Support end-of-season tasks, including power washing and winterization preparation. Other duties as assigned, with the ability to advance ! Required Skills and Abilities:... 

Confidential

Scientist I, Cell Biology Job at Confidential

 ..., like protecting the environment, making sure our food is safe or helping find cures for cancer. DESCRIPTION: Join our Cell Biology team at Thermo Fisher Scientific and contribute to research that impacts global healthcare. As a Scientist I, you'll work on innovative... 

Compass Group

Executive Chef - Corporate Dining (Chicago, IL) Job at Compass Group

 ...Position Title:Executive Chef - Corporate Dining (Chicago, IL) Salary:$90K/Yr.-$100K/Yr. Other Forms of Compensation: Benefits. Bonus Eligible Become part of Restaurant Associates, the industrys leading provider of dining and event catering for some...